Repeat prescriptions

Repeat prescriptions are prepared daily.  Requests should be received before 5.00pm. 

Our practice policy states 2 working days required although the staff will try to get your prescription ready for the next day (excluding weekends). 

The surgery IS NOT open at weekends.  IF you request a prescription on a Saturday or Sunday, please DO NOT expect it to be ready on Monday!

Please leave a repeat request with reception.  You may also post your request enclosing a self addressed envelope. 

You may wish to email your request to WARCCG.RecHolesLane@nhs.net

If you are registered as housebound, you may telephone your request between 2.00pm and 4.00pm Monday – Friday.

System One Online allows registered patients to order repeat prescriptions online:

If you wish to use this facility, you must request to register for this at the practice.  Once you have been accepted and allocated with a user name and password, you can click on the link below:

https://SystmOnline.tpp-uk.com/Login?PracticeId=N81007

 

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You may order your request via the website here or send an email request directly to the surgery on WARCCG.RecHolesLane@nhs.net

(PLEASE DO NOTSEND URGENT REQUESTS VIA THIS EMAIL ADDRESS)

You may wish to send a stamped addressed envelope to the surgery for us to send your prescription to you or your pharmacy of choice.

Alternatively you can pop into the surgery to pass your prescription request in.

CONTROLLED DRUG PRESCRIPTION COLLECTIONS

Although the chemist may deliver - it is safer to collect in person.

If a "messenger" is sent to collect the controlled drug prescription, they must carry a bearer’s note signed by the patient stating that they are authorised to collect them and show identification.

All staff giving out the prescription should be asking for this identification.

For pharmacies collecting on the patient's behalf, the bearer's note does not need to be displayed on each collection, only on the initial collection, but the collectors identification needs to be shown in each instance.